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Frequently Asked Questions

How does the gift card work?

After purchase, the gift card is delivered digitally via email with a unique code and redemption instructions. The recipient can use it at checkout on any product in our store.

Does it expire?

Gift cards are valid for three years from the date of purchase.

Can it be used on personalised items?

Yes. The gift card works on everything in our store, including custom engraved pieces. The recipient can add their own engraving message during checkout.

Are there any extra fees?

No additional processing fees. The full value of the card goes toward the purchase.

What if they do not use the full amount?

The remaining balance stays on the card and can be used on a future order.