Shipping policy
Need it Fast?
If you need a gift ASAP, start a live chat or email hello@thefifthdesign.com.au. We’ll do everything we can to ship your order the same day!
- Select Express + Priority Dispatch as your shipping method at checkout ($25) for same-day dispatch (order cut-off: 2 PM AEST, Mon to Fri) and Express Post delivery.
Standard Processing Time
- We make your order in 1-2 business days, even for personalised items.
- We ship from our workshop on the Sunshine Coast, Australia
Shipping Options
Australia
- Standard Delivery:
- Delivery Time: 3-6 business days
- Cost: $10 (Free for orders over $149)
- Express Post:
- Delivery Time: 1-2 business days
- Cost: $15 flat
- Express + Priority Dispatch:
- Delivery Time: same-day dispatch (order before 2 PM AEST, Mon to Fri), then 1-2 business days
- Cost: $25 flat
International
- Standard Shipping:
- Delivery Time: 9-16 business days
- Cost: $10 (Free for orders over $149 AUD)
- Express Shipping:
- Delivery Time: 5-10 business days
- Cost: from $15 AUD
Delivery Times by State/Territory
|
Location |
Express + Priority Dispatch |
Express Post |
Standard Delivery |
|
New South Wales |
Next business day (Metro) / 1-2 days (Rural) |
2 days (Metro) / 3-4 days (Rural) |
5 days (Metro) / 7 days (Rural) |
|
Victoria |
Next business day (Metro) / 1-2 days (Rural) |
2 days (Metro) / 3-4 days (Rural) |
5 days (Metro) / 7 days (Rural) |
|
Queensland |
Next business day (Metro) / 1-2 days (Rural) |
2 days (Metro) / 3-4 days (Rural) |
5 days (Metro) / 7 days (Rural) |
|
South Australia |
1-2 days (Metro) / 2-3 days (Rural) |
3 days (Metro) / 4 days (Rural) |
6 days (Metro) / 7 days (Rural) |
|
Western Australia |
1-2 days (Metro) / 2-3 days (Rural) |
3 days (Metro) / 4 days (Rural) |
7 days (Metro) / 7 days (Rural) |
|
Tasmania |
1-2 days (Metro) / 2-3 days (Rural) |
3 days (Metro) / 4 days (Rural) |
6 days (Metro) / 7 days (Rural) |
|
ACT |
Next business day (Metro) / 1-2 days (Rural) |
2 days (Metro) / 3-4 days (Rural) |
5 days (Metro) / 7 days (Rural) |
|
Northern Territory |
1-2 days (Metro) / 2-3 days (Rural) |
3-4 days (Metro) / 4-5 days (Rural) |
6-7 days (Metro) / 7-8 days (Rural) |
Check Metro Delivery Eligibility by Postcode
If your postcode falls within these ranges, you are eligible for metro delivery times:
|
City/State |
Eligible Postcodes |
|
Canberra |
0200-0250, 2600-2620, 2900-2914 |
|
Sydney |
1000-1920, 2000-2249, 2555-2574, 2740-2786 |
|
Melbourne |
3000-3207, 3340-3341, 3750, 3755-3757, 8000-8785 |
|
Brisbane |
4000-4209, 9016-9019 |
|
Gold Coast |
2484-2490, 4210-4275, 9726 |
|
Adelaide |
5000-5171, 5800-5950 |
|
Perth CBD |
6000-6005, 6800-6899 |
|
Tasmania |
7000-7019, 7050-7053, 7055, 7248-7251, 7253, 7258, 7261, 7267, 7275-7300, 7306, 7310-7315, 7320-7322, 7325, 7800-7899 |