Re-Ship
Need Help Deciding On What To Engrave? Get Inspired Here!
Description
If you're parcel didn't arrive the first time around, we can reship it for a small fee!
Need It Fast?
If you need a gift ASAP, text us at +61412 245 136 or start a live chat. We’ll do everything we can to ship your order the same day!
- Select Priority Dispatch at checkout to access our same-day dispatch service (order cut-off: 2 PM AEST).
- Add Express Shipping for faster delivery!
Shipping Timeframes
All of our products ship from our warehouse on the Sunshine Coast, Queensland, Australia within 1-2 business days.
Standard Delivery (Australia)
- Delivery Time: 3-5 business days
- Cost: $10 (Free for orders over $150)
Express Post (Australia)
- Delivery Time: 1-2 business days
- Cost: $15 (Free for orders over $300)
International Shipping - Standard
- Delivery Time: 9-16 business days
- Cost: $10 for orders under $150 AUD (Free for orders over $150 AUD)
International Shipping - Express
- Delivery Time: 5-10 business days
- Cost: $15 (Free for orders over $300 AUD)
Returns & Exchanges
At The Fifth Design, we offer a 30-day return and exchange policy for new, unused items in original packaging.
- Returns: Full refunds are available. Return shipping is covered for incorrect or defective items. For change of mind, customers are responsible for return shipping costs. Sale items are non-returnable.
- Exchanges: We accept exchanges within 30 days. Shipping costs for defective items are covered, while change-of-mind exchanges require customer-paid shipping.
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
Shipping Information
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FAQ’s
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Product details
Why You’ll Love It
- Unique Piece of Art: No two boards are alike. The resin design ensures your board is a stunning, one-of-a-kind centerpiece that doubles as a functional kitchen tool.
- Eco-Friendly & Durable: Made from sustainably sourced Camphor Laurel, known for its antibacterial properties, this board is as kind to the environment as it is to your kitchen.
- Personalized for You: Customize your board with an engraving to commemorate a special moment, making it the perfect wedding gift, housewarming present, or personal keepsake.
Understanding Food Safety
We recommend using the wood side of the board for chopping and food preparation, while the resin side is best for serving and presentation. Please avoid placing greasy or wet foods directly on the resin for prolonged periods, as it’s designed for incidental contact with dry foods such as nuts or crackers. Do not chop on the resin, as it is primarily decorative. The resin we use is non-toxic and certified safe under ASTM-D 4236 standards. However, since it is a chemical product, we encourage following these safety guidelines to ensure proper use. For more details, please refer to our Food Safety Guide.
Care Instructions
Keep your board in top condition with a simple hand wash—please avoid the dishwasher, as it can damage both the wood and resin. The wood is made from Camphor Laurel, which is naturally antibacterial, allowing you to minimize the use of soap. When the wood starts to look dull, revive it with a treatment of food-safe oil to maintain its appearance and durability. For best results, always chop on the wood side to preserve the beauty of the resin finish.
Sending As A Gift?
These make for the perfect gifts! We can send this directly to the recipient. We include complimentary gift wrapping and gift cards and we also send them without any gift receipts.
FAQs
Please read our FAQs page to find out more.
Can I send my order directly to the recipient?
Yes, absolutely! Just fill out the recipient's shipping address at checkout. We also offer free gift wrapping and can include a personalized gift message with all pieces. Additionally, we will not include a receipt in the package.
Can I chop directly on the resin?
We advise chopping only on the wood portion of the board. If you'd like to use the board for food preparation, we recommend flipping it over and using the wooden side instead.
Can I choose my own board or product?
Yes, you can! Simply send us a message, and we will provide you with three options to choose from. Please make your selection within 24 hours, as we are unable to hold boards for an extended period.
Can I get anything engraved?
Yes! We offer engraving services for designs that are black-and-white and in line format. Let us know what you'd like engraved, and we'll take care of it.
How long will it take to ship?
We ship all pieces within 1 to 2 business days, even if the item has been personalized. For more detailed shipping information, click here.